Shipping policy

Shipping Policy

Last Updated: June 27, 2026

At Cevyne, we are committed to providing a smooth and reliable shopping experience. All orders are carefully processed and shipped from our fulfillment facilities within the United States.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Please note that processing times may be extended during periods of high order volume, holidays, promotional events, or circumstances outside of our control.

Shipping Times

For orders within the United States:

Estimated delivery time: 3–5 business days after shipment

Most orders arrive within this timeframe; however, delivery times may vary depending on factors such as:

Carrier delays
Weather conditions
Holidays
Incorrect or incomplete shipping information
Unforeseen logistical issues

In rare circumstances, orders may experience longer transit times and can take up to 30 business days to arrive due to circumstances beyond Cevyne’s control.

We appreciate your patience and understanding in these situations.

Tracking Your Order

Once your order ships, a tracking number will be sent to the email address provided at checkout.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us as soon as possible. We will do our best to assist, but Cevyne cannot guarantee address changes after an order has been processed.

Cevyne is not responsible for packages delivered to an incorrect address due to customer-provided information.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and handed over to the carrier, responsibility for the package is shared with the shipping carrier.

If your tracking information shows that your package has been delivered but you have not received it, please:

Check around your property and with household members
Contact your local carrier
Contact us so we can assist with the next steps

Cevyne is not responsible for packages that are confirmed as delivered by the shipping carrier.

International Shipping

At this time, Cevyne primarily ships within the United States. If international shipping becomes available, updated shipping options and delivery estimates will be provided at checkout.